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Member Reviews - Ultimo Custom Cabinetry by Tuscan Hills
Our customer reviews offer valuable insights into the quality of our cabinets, the professionalism of our designers, precise measurements, exceptional customer service, and their overall amazing experiences. Read what our satisfied clients have to say to help you make an informed decision about ultimo custom cabinets.
Costco Member Review ⭐⭐⭐⭐⭐
We bought our cabinets 12 years ago. They still look great. Very good quality. Process was a little different for measuring but would definitely do it again.
By: Bonnita
BONITA CA - 07/2024
Costco Member Review - Turned out amazing! Have some tips. ⭐⭐⭐⭐⭐
I spent three years flirting with a kitchen remodel. After not being satisfied with the quality of cabinets at a local vendor, I went back to Ultimo. I bought the Hayden door style with marshmallow cream on maple.
I worked with a great designer who made several revisions for me and we designed the space moving appliances and pantry, plus added smart storage in the corner cabinets, internal cabinets, and even a countertop appliance garage. In addition, we added 12” deep cabinets to the back of our peninsula cabinets to make an even larger countertop work station. And we added two outlets and a light switch to the base cabinets. I was hesitant to do this all online but it worked fine.
My suggestions as follows came from the entire learning experience. I should have paid a cabinet installer to measure my space and not relied on myself, I as about 5” off so my cabinets extended into the dining room more than I thought and my talented contractor used scrap material to create a filler panels in two areas. I didn’t account for my crown molding interfering with canned lighting as my new upper cabinets extended to the ceiling. I ended up buying new crown and matched the cabinet color and painted the molding myself. I moved lights as well and added pendant lights to the peninsula. This last minute change cost me two weeks delay because I had to get the new contractor scheduled. Hiring the right cabinet installer is critical. These cabinets are heavy and I learned how much slope there is in building homes so he had to do a lot of shimming. We ended up doing base shoe molding in addition to the skins the cabinet manufacturer sent because the floor was so uneven. My house was built in 2000!
You end up being the general contractor so understanding the steps of the project and scheduling the contractors is a critical piece. Demo, moving electrical, plumbing a new water line , install cabinets (don’t forget under cabinet lights), sink install (more plumbing), countertops, tile, appliances then electrical hookups. Crown and floor skins after flooring.
The cabinets arrive individually packaged: cardboard, styrofoam, foam wrap and plastic wrap. Impressive, and they were all perfect. They need to be acclimated to the environment so having space for them and accounting for the waste disposal is important piece as well.
By: Liz M
Happy Valley, OR - 07/2024
Costco Member Review - Great quality and accessory choices ⭐⭐⭐⭐⭐
We bought our cabinets in January, installed them and are in total love. These cabinets are the highest quality. We love all the accessories that we ordered, especially the pull-out lazy Susan. We have so many complements from friends and family. The ordering process with the professionals was seamless, their help in making sure everything fit was more than you get anywhere else.
Thank you for such a great quality product!
By: gmax5
Dayton, NV - 05/2024
Wonderful experience with Eddie ⭐⭐⭐⭐⭐
My interaction with the designer Eddie was superb. He is very patient, thoughtful, and professional. I was clueless about my kitchen project in the beginning but I knew right away that I was working with a great designer and company. We had to postpone our kitchen renovation for a personal reason, but like all Costco services, I had a great experience. Thank you.
By: Amy
Project Date: 01/10/2022
Fantastic Design & Manufacturing ⭐⭐⭐⭐⭐
Designer Donna Weld was great to work with for our basement kitchen project. She provided excellent guidance and support for us as we planned to install the cabinetry ourselves and had no experience with this type of work. We could not be happier with the final result!
By: Ken & Catherine
Project Date: 12/06/2021
Tuscan Hills Cabinetry ⭐⭐⭐⭐⭐
We could not be more pleased with the custom cabinet quality and value from Tuscan Hills. Our kitchen, island, and laundry room custom cabinets were the highest quality based on industry material and construction standards. They also were one third the price of similar quality cabinets produced locally. Solid wood panels, highest quality Blum hardware, and dovetail construction were used. Design sessions were in NY/NJ and fabrication in South Dakota. We had many remote design sessions which included 3D color renderings. Photometric software was used and laser measurement verified the dimensions within several 1/16ths ” for ~ 30′ walls. If you want the highest quality cabinets at less than 1/2 the price with a great design and customer service team you should consider Tuscan Hills. James and Kelly Hood Lafayette, CA
By: James and Kelly Hood
Project Date: 05/07/2021
Excellent Quality! ⭐⭐⭐⭐⭐
We finally finished installing our new cabinets after a year of remodeling the entire kitchen. We love our new kitchen and very pleased with the quality of the wood. The new design is more efficient and the wall cabinets provided more storage area. See images of before and after. We chose cherry wood with stain finish and chestnut color. I would definitely recommend your product and thanks to the design team for their patience in helping us meet our perfect kitchen layout. Thank you!
By: Tucker
Project Date: 01/04/2020
Tuscan Powder Room ⭐⭐⭐⭐⭐
Wow, more gorgeous then I could have imagined and so well made! Thank you! Please see “Before” and “After” photos attached. What a wonderful improvement to my powder room! I was so skeptical and worried about measuring and ordering “sight unseen”, but your guidance and patience made it possible, and the outcome is simply stunning! Your design help deserves five stars! The cabinets arrived very, very well packed – no damage, no dings of any kind. The cabinets are sturdy and the “Macadamia Nut” finish so elegant, durable and evenly and well applied. The pull outs and soft close doors and drawers are such a welcome feature – they all work great. And, all four of the bases came together in a perfect fit – no gapping with all measurements exact. Bravo to you, Eddie and to Tuscan Hills via Costco for your designs and for making such a quality product. My many thanks, sincerely, Christina
By: Christina
Project Date: 2/10/2019
Super excited. ⭐⭐⭐⭐⭐
Wife and I wanted a kitchen remodel. Feeling three bids would be smart, we contacted a big-name store specializing in cabinets and kitchen makeovers, met with a local cabinet maker, and responded to an ad in a Costco flyer. Making a long story short, Costco is the one we chose. Ultimo Custom Cabinetry by Tuscan Hills aligned themselves with Costco and certainly impressed us. Their website is easy and offers a lot of information, their friendly staff that answered the phone and our initial questions were courteous. Wife and I uploaded some pictures and rough measurements of our existing kitchen to them, completed a brief online questionnaire and were soon connected to Eddie Santos, one of their kitchen designers. We never met Eddie, he works on the east coast, (we’re in California) but this is a good guy to have on our team. Soon enough Eddie was emailing us colored renderings of what our new kitchen would look like, listening to us and our thoughts while offering lots of his ideas and approaches like lazy susan cabinets to utilize wasted space where two corner base cabinets meet, and a microwave drawer cabinet (really cool and impressive looking) and an auto open/close garbage cabinet that operates at the touch of your knee for when your hands are full of trash or recycles, and a spice cabinet and a cookie sheet cabinet… Wife and I ordered two door samples to help us decide from their very wide selection and to assure quality. The cabinets are American made in South Dakota with ¾” finished plywood boxes and ¾” maple doors and drawers all prefinished to our choice, and they offer lots of choices, all with soft-close hinges and rollout shelves. Just yesterday we ordered our cabinets. After installation, wife and I will update this post with some pictures. But for now, if you’re looking to remodel your kitchen, contact Eddie Santos, he goes by Eddie, and we know he has a two-year-old daughter, and we know he came in within our budget. Super excited. Jim & Edette
By: Jim & Edette Short
Project Date: 06/21/2018
It was truly a pleasant and flawless experience. ⭐⭐⭐⭐⭐
Just wanted to share with you pictures of our completed kitchen, bath, niches and wine room. Isn’t it beautiful? Our beautiful Tuscan Villa! We and our builder can not stop raving about the quality of the cabinets and the great service we received from start to finish from Tuscan Hills Cabinetry! You answered all our questions and solved all our problems in a most professional and timely manner. It was truly a pleasant and flawless experience. We will and we do recommend you to everyone. Thank you for helping us achieve our dream house.
By: Linda and Rick D.
Project Date: 10/02/2018
New Ultimo Kitchen! ⭐⭐⭐⭐⭐
After many months of planning my new kitchen, it has finally been installed and I could not be happier! It was a pleasure working with the Ultimo team and the cabinets are very good quality. As my installer told me the quality of the cabinets I purchased were the “Best of the Best”. The product and the team get my highest recommendation.
By: Karen
Project Date: 02/28/2018
Friendliest, most helpful, and easiest to work with. ⭐⭐⭐⭐⭐
Doug and I worked closely with Reyna Batres throughout our kitchen design and cabinet purchase project. She was AMAZING! She helped us at every step and with every question. She was patient throughout a lot of changes, and she was skilled at giving meaningful advice. She always got back to us quickly, and we never felt like we were being pressured into anything. We received quotes from several other companies for cabinets, and we have worked with several contractors, salespeople, etc. on our kitchen remodel project, and Reyna was by far the friendliest, most helpful, and easiest to work with. I cannot recommend her highly enough, and I cannot thank her enough either. We are excited to receive our cabinets and to see how our beautiful kitchen turns out!
By: Stephanie Beckman
Project Date: 03/15/2018
It was a true pleasure working with you. ⭐⭐⭐⭐⭐
Karen and I are extremely pleased with the process we went through with you in designing, tweaking and final review. It was a true pleasure working with you. Thank you for your input with all your years of experience. Looking forward to receiving and installing the new cabinets. You will definitely be seeing pictures.
By: Gary and Karen Mills
Project Date: 2/28/2018
LOVE my new kitchen! ⭐⭐⭐⭐⭐
We had a great experience with Tuscan Hills and are vary happy with the quality of their cabinets and Donna our designer was fabulus to work with and very patient as I kept changing things. LOVE my new kitchen!
By: Karen
Project Date: 01/05/2017