To Our Valued Members,
We are pleased to announce that industry delays across the board from appliances, to raw materials, to finished products as a result of global supply chain issues caused by the pandemic finally seem to be trending in a more favorable direction. Manufacturing and delivering our products to our members all across the country involves several businesses of all sizes. Therefore we expect we will continue to experience volatility, but we will continue to do our best to mitigate this for our members however we can. There is of course, the possibility that unforeseen circumstances could send lead times back in the opposite direction, but for now the trend appears to be returning toward pre-pandemic conditions.
Tuscan Hills will continue building our cabinets on a first-come-first-serve basis as we always have, and rest assured that we will fulfil all orders as soon as we are physically able to.
Current Estimated Lead Times:
Cabinet orders are now shipping in approximately 12-15 weeks.
Replacement parts are now shipping in approximately 2-3 weeks.
Door sample orders are now shipping in approximately 10-14 business days.
Color sample orders are now shipping in approximately 7-10 business days.
Should you have any further questions or concerns please do not hesitate to reach out to our service team.
Due to the ongoing effects of the COVID-19 pandemic on the global supply chain we will, at our discretion, use components from other manufacturers when our preferred components are not available. This is a necessary step because many niche and specialty hinges are no longer being manufactured or are not being manufactured in sufficient quantity to satisfy the demand for our cabinetry. You may not be notified of every change, but we will continue to endeavor, as we always have, to source the highest quality components available on the market today.