COVID-19 Response

 

4/1/21

To Our Valued Members,

Tuscan Hills is constantly monitoring the ongoing COVID-19 challenge. Our production facilities are essential engines of our economy. Throughout this crisis we continued to remain open for business, and we remain committed to striking a balance between the need to deliver quality products to our members and ensure the safety and security of everyone involved.

We have taken measures that will ensure our commitment to you remains intact and minimizes the risk of everyone involved in the cabinetry production and delivery process. We have gone beyond the CDC standards for essential manufacturing facilities and will continue to ramp up safety protocols to ensure that we can continue to meet the needs of our customers.

Unfortunately, a global shortage of raw materials has extended our lead times to a 9-11 week timeline for Full Overlay cabinetry delivery and 12-13 weeks for Inset cabinetry delivery. This will be a trend that continues for some time until our supply chains recover to their pre-pandemic robustness.

Please rest assured that we will remain open for business although we are anticipating further delays as global supply chains recover from recent shocks. Our best advice is to plan ahead and order your cabinetry and other remodel components (flooring, appliances, etc) well in advance of your anticipated installation dates in order to ensure the least impact to your own schedules. Should you have any further questions or concerns please do not hesitate to reach out to our service team.