To Our Valued Members,
Our industry is currently experiencing delays across the board from appliances, to raw materials, to finished products as a result of global supply chain issues caused by the pandemic. Lead times have increased significantly and have become difficult to predict. Orders and requests are up over 150% as more people look to take on remodeling projects, while material supplies are unable to keep up with demand. Whether you’re looking to purchase online, at a brick and mortar store, or in a big box environment, the delays are all the same. Our suggestion, if you are serious about doing a kitchen remodel, is to place your orders for everything (cabinetry, appliance, etc) as soon as possible and give yourself as much flexibility in your installation time as possible. Tuscan Hills will continue building our cabinets on a first-come-first-serve basis as we always have, and rest assured that we will fulfil all orders as soon as we are physically able to.
Current Lead Times:
Cabinet orders are now shipping in approximately 19-21 weeks for Full Overlay, 21-23 weeks for Inset.
Door sample orders are now shipping in approximately 13-15 business days.
Color sample orders are now shipping in approximately 8-10 business days.
Panels over 96 inches are unavailable until further notice.
Our best advice is to plan ahead and order your cabinetry and other remodel components (flooring, appliances, etc) well in advance of your anticipated installation dates in order to ensure the least impact to your own schedules. Should you have any further questions or concerns please do not hesitate to reach out to our service team.
Due to the ongoing effects of the COVID-19 pandemic on the global supply chain we will, at our discretion, use components from other manufacturers when our preferred components are not available. This is a necessary step because many niche and specialty hinges are no longer being manufactured or are not being manufactured in sufficient quantity to satisfy the demand for our cabinetry. You may not be notified of every change, but we will continue to endeavor, as we always have, to source the highest quality components available on the market today.
Here is a link for official information on the current building industry shortages from the American Wood Coucil: